Get In Touch With Us
We're glad you stopped by. Whether you have a question, a correction to flag, or simply want to share some feedback, this page tells you exactly how to reach us and what to expect when you do.
When Should You Write to Us?
There are a few situations where dropping us a message makes good sense:
- Factual queries or corrections — If something on the site looks out of date or inaccurate, we genuinely want to know. Our editorial team reviews every flag we receive.
- Editorial suggestions — Spotted a topic we haven't covered yet? We're always open to ideas that would help readers make better-informed decisions.
- Partnership or content enquiries — If you represent an organisation and would like to discuss how we work, please introduce yourself clearly in your first message so we can route it to the right person.
- General feedback — Positive or critical, reader feedback shapes how we develop the site, so don't hold back.
How to Reach Us
The most reliable way to get in touch is by email. Send your message to info@holeinthewalltorquay.co.uk and include a clear subject line — it helps us respond faster and makes sure your message lands with the right member of the team.
We aim to reply within two working days. During busier periods it may take a little longer, but every message is read and we won't leave you without an answer.
A Bit About Who We Are
If you'd like to understand our editorial approach before reaching out, you can read more on our about us page, which explains the principles behind how we research, rank, and present information.
What to Include in Your Message
To help us respond usefully, try to be as specific as possible. If you're flagging a factual issue, mention the page URL and the section in question. If you're making a suggestion, a sentence or two of context goes a long way. Vague messages take longer to resolve — the more detail you give us upfront, the quicker we can help.
A Note on Response Times
We're a small editorial team, not a call centre. We don't offer live chat or a phone line, and we won't always be able to action every suggestion we receive — but we read everything and appreciate every message sent in good faith.
Thanks for taking the time to reach out. We look forward to hearing from you.